Who We Serve
We are an excellent partner for privately owned companies in the Greater Houston area that value independence and reliability.
Our ideal clients are:
Accounting firms
Bookkeepers
Industrial service companies
Mechanical contractors
Petrochemical vendors
Construction companies
Other family-owned businesses.
Our typical client has 10–50 office employees with many having additional field workers.
Frequently Asked Questions about Our IT Support
What kinds of IT support do you offer?
We provide comprehensive managed IT support with unlimited ticket submission so you never think twice about reaching out for help.
What can a new client expect from your services?
You can expect stress-free ticket submission (just send us an email!), fast response times (typically far below our agreement guarantees), and excellent, personable customer service (our clients report very high satisfaction with their services)! Reach out to see for yourself!
How do your agreements work?
Our agreements are built to be mutually beneficial, not maximize our profits. We have auto-renewing annual agreements instead of multi-year contracts and don’t include exit fees, equipment rentals or hidden fees. If you ever want to leave, just give us 30 days notice. You stay because the service is good — not because you're trapped.
What are your packages?
We have three robust packages built to cover the most common service and security needs of our clients for a predictable flat rate and add-ons to cover any additional needs that are not standard for all clients.
Are there any hidden fees?
We prioritize transparency in our agreements. There are no hidden fees and any work that is out-of-scope is communicated ahead-of-time and quoted for your approval before any work is done.